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Insurance company told to pay Rs 1.83 lakh car claim [Ludhiana]

0 Comments | Times of India, The, Jul 17, 2009 | by Venkat, Vaivasvat

LUDHIANA: The district consumer forum has directed ICICI Lombard General Insurance Company Limited to pay a claim of Rs 1,83,970 to Sarabha Nagar (extension) resident Harjot Kaur.

Kaur had stated in her complaint that the she had purchased a Ford Fusion car for Rs 7.29 lakh though a Rs 6 lakh auto loan from ICICI Bank. She told the forum bench of president TN Vaidya and member Rajesh Kumar that the car’s year long insurance policy was valid till November 11, 2007. The premium was Rs 17,615 with the insurance cover being worth Rs 5.56 lakh.

She said that on July 1, 2007, the car collided with a tree when her husband, who was driving, tried to avoid hitting a cow. The car sustained damage in the engine, body and interior, she stated.

Following a DDR regarding the accident at the Sadar police station, the company sent its surveyor to assess the damage. The complainant stated that the ohio auto insurance quotes surveyor had assured that the a ‘total loss’ claim (which pays for a new car) will be paid for the damage.

She stated that she had supplied all necessary documents as sought by the surveyor. Kaur then approached the company for the settlement of the claim, which denied it.

She stated that the company’s surveyor told her a year later that the ‘total loss’ claim could not be paid and she could go in for repairs allowed under the policy.

Kaur did not accept the suggestion saying it would have been dangerous to travel in a car that had sustained so much damage after just getting it repaired